Administrative Assistant

Position Overview

We are seeking a detail-oriented and proactive Administrative Assistant to support the daily operations at Greater Erie Auto Auction. This position will involve a variety of administrative tasks to ensure smooth and efficient auction processes, customer service, and coordination between departments. The ideal candidate will possess excellent organizational skills, communication abilities, and a strong work ethic to thrive in a fast-paced

About Us:

GEAA (Greater Erie Auto Auction) is a leading independent auto auction in northwestern PA, dedicated to delivering high quality customer services for used vehicles wholesale. GEAA became a part of the Glovis America family and Hyundai Motor Group in July 2022. GEAA continues to grow with more fleet and dealer accounts, and digital presence.

Responsibilities

1.  Accounting Skills:

  • Reconcile vendor statements and follow up with outstanding invoices

  • Assist with Account Payable/Receivable Duties 

2. Auction Coordination:

  • Assist in the preparation and organization of vehicles and titles for upcoming auctions, ensuring all necessary paperwork is accurate and complete.

  • Coordinate with vehicle sellers and buyers to facilitate smooth transaction processes.

  • Help in maintaining accurate inventory of vehicles for sale, including condition reports and auction details.

  • Penn Dot office

3. Customer Service:

  • Answer phone calls and respond to email inquiries from customers, sellers, and buyers regarding auction details, registration, and vehicle information.

  • Provide excellent customer service by assisting with registration, payment processing, and addressing any customer concerns during the auction.

 4. Administrative Support:

  • Schedule appointments and coordinate auction-related events, including inspections and viewings.

  • Prepare and manage auction documentation, including bills of sale and post-auction paperwork.

  • Assist with invoicing, billing, and payment processing for successful bids.

  • Manage filing systems, both digital and paper-based, to ensure all records are organized and easily accessible.

5. Communication & Reporting:

  • Collaborate with other team members, including auction managers and staff, to ensure smooth auction operations.

  • Maintain effective communication with clients, vendors, and internal teams to ensure all auction details are well-executed.

6. Miscellaneous Tasks:

  • Perform other duties as assigned to ensure the level of customer service that Greater Erie Auto Auction provides on a daily basis.

 Qualifications

  • Education: High School Diploma or equivalent

  • Experience: Minimum of 2 years of administrative support experience, preferably in an auction, automotive, or retail environment.

  • Strong organizational and multitasking abilities.

  • Excellent verbal and written communication skills.

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to work effectively in a fast-paced environment and handle multiple priorities.

  • Detail-oriented and capable of managing administrative tasks with precision.

  • A positive, can-do attitude and the ability to work well with diverse teams and customers.

Preferred Skills:

  • Understanding in accounting

  • Notary and vehicle title processing experience is a plus.

  • -Experience with auction software or databases is a plus.

Benefits:

  • Competitive salary and performance-based incentives.

  • Health, dental, and vision insurance.

  • Paid time off and holidays

  • Professional development and career advancement opportunities.

  • Employee discounts on Hyundai/Kia new vehicle purchases.